Leitmotifs & Philosophy of Mini-Inn - as well as GTC

Leitmotifs & Philosophy of Mini-Inn - as well as GTC

Principles

Each mini-inn host is committed to the principles of cooperation:

1. We are mini-inns and actively committed to cooperation.
   Our commitment to the Mini-Inn brand is honestly positive and active.
   
   We welcome our guests in a friendly and fair manner, take care of them and are there for them in person! Every mini-inn company promotes the cooperation and its colleagues. (e.g. by displaying flyers, logo & flags or signage)
   
   
2. Modern service standards are important to us.
   
   Every operation is displayed on our common website in a contemporary way and can be reached by any means. Requests are processed quickly and professionally. To make bookings comfortable and up-to-date and, if necessary, to operate different channels, the use of the TOMAS booking system is recommended.
   
   
3. The membership of the Mini-Inn Association is a personal and operational development work.
   
   We actively develop the cooperation and participate in regular meetings and training sessions. Networking and exchange within the cooperation are important to us.
   
   
4. The link with the region is an integral part of our work.
   
   We integrate the natural and cultural resources of the region, use typical regional products in food and shape our house in an authentic character. In addition, we see ourselves as a partner of GrimmHeimat NordHessen.
   
   
5. Open, honest and detailed information of the guest is a real concern to us.
   
   We know the leisure activities of our place and the region from our own experience and inform each of our guests individually about its possibilities for holiday planning.

General Terms and Conditions

The General Terms and Conditions (as of 12/2015) are part of the reservation confirmation. They comply with rental law (BGB) and also largely with the guidelines and recommendations of the German Hotel and Restaurant Association (Dehoga).

1. Booking: With an oral, telephonic or written (including email) accommodation booking you have concluded a legally valid declaration of intent for a rental contract with the landlord. This is binding on both sides as soon as the accommodation is ordered and the landlord agrees to make a reservation confirmation in writing or by email. The deposit transferred by the tenant applies as well as a signature also for acceptance of the GTC. If the transfer is made by a co-traveller or other third parties, then the transferee with the tenant is jointly and severally liable for the contract. The tenant has to point out to the transferring third party ordered by him!

Booking overlaps: For system technical reasons, automated data updates of up to 24 hours can occur among the different booking portals/software systems. If a double booking occurs from this circumstance, the first time booker receives the object. Therefore, an Internet booking is only accepted as binding if in addition to the direct booking confirmation of the internet portal a further reservation confirmation by agency or landlord takes place by email.

1. Booking of property types: With certain landlords the guest booked a specific property type within the house/apartment with essential features (e.g. number of bedrooms, stars, accessibility, non-smoking, balcony) The guest does not have any claim on a concrete property in this case, but only on the booked type. Insignificant features and floor plans of the same type may differ slightly.
2. Contractor: A contract is concluded only between the owner (rental) indicated on the reservation and the tenant. The apartment headquarters Willingen (agency) is the authorized representative of the respective landlords.
3. Legal basis the provisions of the Renting rights in the BGB (Citizen's Code) as well as the general conditions of the German Hotel and Restaurant Association (DEHOGA). There is usually no travel right!
4. Compliance obligations: The conclusion of the guest reception contract (rental agreement) obliges both parties to fulfil the contract and cannot be resolved unilaterally without the consent of the other contractual partner.
   1. The Landlord is obligedExcept for cases of force majeure such as natural disasters, water damage...etc. Such cases relieve the landlord of his obligation to perform, whereby he strives best for a replacement accommodation.
   2. In case of an accidental double occupancy of the landlord/agency, the first booked or arrived tenant will receive the property. The landlord and agency will endeavour to provide an adequate replacement object for this case. A flat-rate compensation of 15% of the rental price applies if an object is offered in the same place with respect to quality and equipment approximately equivalent - and the tenant accepts it. In case of an object adequate type (see point 2) no price reduction is due.
   3. Cancellation/return by the tenant: The tenant is obliged to pay the agreed price in accordance with §537 BGB, less the expenses saved by the landlord; the savings are usually 10% according to the international hotel regulations for holiday apartments.
   4. For the claim for fulfilment, it is legally irrelevant why the reserved accommodation is not used and/or at what time the reservation has been reversed by the tenant. Reason: since there is no unilateral withdrawal from the contract, the date of cancellation is legally irrelevant.
   5. Owner and agency are held to be in good faith to rent out unused accommodation as far as possible; until further rental, however, the tenant is liable according to point 5.3.
   6. In this case, the landlord/agency is entitled to offer and rent the accommodation in order to reduce damage at its own discretion also cheaper than third parties. A successful further rental occurs only when a subsequent tenant has paid the property completely.
   7. Only after the cancelled booking period has expired will the tenant be charged the cancellation costs related to savings/revenues. Until then, all payments already made will be withheld. In principle, a cancellation fee of € 50 will be payable.
   8. We therefore recommend to our guests the Conclusion of a travel cancellation insurance. e.g. European Travel Insurance (ERV): www.reiseversicherung.de
5. Payment terms: All payments are made by bank transfer, unless otherwise agreed. 20% deposit must be paid within one week after confirmation of reservation; the balance must be paid no later than 14 days before arrival date. In case of short-term bookings (<28 days prior to arrival) the total amount must be transferred immediately. After no agreed payments despite the reminder of payment with payment period, the landlord is entitled to terminate the contract without notice. Claims for damages of the landlord in accordance with points 5.3. and 5.4. remain unaffected.
6. Deposit: In combination with the rental payment (unless otherwise stated) with the remaining payment 14 days prior to arrival, a deposit of 150 € must be transferred, which is returned within 5 working days after departure after leaving. The check of the legacy is usually carried out by the cleaning agent after departure. Damage/contamination may be documented with photo. If damage or extraordinary contamination is caused by the tenant or his travelling along, please inform the landlord immediately. This facilitates processing for all parties involved and avoids any later trouble.
7. Arrival/departure and rental item: The arrival/departure times are usually indicated in the reservation. If your arrival is later, please contact the landlord/agency. If the information is missing in the booking confirmation, then your arrival is from 16-20 and your departure is until 11am.
   1. On arrival The tenant shall convince himself of the proper condition of the object. Damage, defects and impurities must be reported immediately to the landlord and documented by mobile phone photo if necessary. Important further contact details are in the information folder in the object. Quiet and house regulations must be observed by the tenant!
   2. On departure The kitchen is to be left clean in the found condition. Dishes and ovens and other appliances must be cleaned, kitchen cabinets wiped out, garbage disposed separately. Final cleaning includes cleaning of rooms and bathrooms, wiping/dusting, dust wipes, glass cleaning...etc. In case of excessive pollution, increased cleaning costs are charged and retained from the deposit. Cleaning up the kitchen is not part of the final cleaning!
8. Smoking and illicit smoking: If not explicitly named as a smoking object in the reservation confirmation, it is generally non-smoking. Smoking is strictly prohibited here and only allowed on balcony/terrace with closed door - or in front of the house entrance, if no balcony is available. Unauthorized smoking in the property leads to cancellation without notice! If after departure the cleaning staff perceives cigarette smoke in the non-smoking property and if this has also moved into curtains, upholstered furniture, beds or other equipment, this may lead to a complete special cleaning service that can cost several hundred euros. This will be charged to the guest. In any case, the security deposit for cigarette odour in the non-smoking property is forfeited. We ask smokers to take this point very seriously out of consideration – thank you!
9. Pets Infringement leads to termination without notice. If the tenant is allowed to carry pets/dogs in certain properties according to the reservation confirmation, the landlord reserves the right to calculate extra cleaning costs if the apartment is strongly hairy, as well as if the smell is strong and other animal causes are caused. Point 7 applies to damage caused by pets.
10. Overcrowding: It is not allowed to occupy the rental property with more persons than indicated in the reservation confirmation. Infringement results in termination without notice.
11. Disruption and termination without notice: This passus applies especially to Willingen, but can also be used by other landlords!
    1. Willingen is especially well known on Saturdays for its socializing. Parties and similar celebrations, loud music and groaning are not allowed on balconies, land and in the rental property! Infringement despite warning leads to termination without notice!
    2. The tenant is also liable for his fellow travellers in this respect. Since there is no police station in Willingen, in case of rest complaints, usually the office of order in cooperation with the private security service is called first. If the complaint is justified and serious, this may lead to the termination of the lease relationship without notice. In this case, the police, administrative and security services are entitled to exercise house rights for landlords/agency/house management towards the tenant and his fellow travellers, to declare the termination without notice and to ensure eviction. Neighbors/fixed residents of the house/apartment may also exercise house law for the landlord after unsuccessful instruction, which give notice without notice - and arrange eviction, if necessary with the help of police, order office and security service. In this case the deposit is forfeited and will be charged with the incurred costs. The use of the private security service is charged to the tenant and costs 100-200€. This regulation is established in Willingen and legitimized in consultation with the regulatory authorities. By paying the rental service, the tenant expressly agrees to the handling in point 12.
    3. Therefore please celebrate in the appropriate places, but not in the rental property!!! We thank you for your understanding!
12. MeineCardPlus : Takes the landlord at the MeineCardPlus A business relationship between the tenant and the card operator and the leisure facility used is only possible. MeineCardPlus is personal and may not be passed on. Abuse leads to the collection of cards and, if necessary, to criminal notice. The terms of use handed over with the card as well as the general terms and conditions of www.meinecardplus.de apply.
13. Free internet access: If free access to the Internet, WiFi, hotspot etc. is made possible by the tenant, the lessor does not guarantee the functionality and data security. Data lines are often of low capacity in rural regions. Activities with high data volume (films, online games etc.) are to be omitted from the same object for consideration of other Internet users if necessary. The tenant is liable for all his activities on the Internet, including those of his fellow travellers and children. He keeps the landlord free from all claims of third parties, which may be addressed by his activities to the landlord and is in this respect fully regressive. Unauthorized activities and downloads are prohibited. Infringement leads to criminal notice. 
14. Free use of game & sports equipment: If free play & sports equipment is available in the rental property (bikes, fitness equipment, sledges, skis, bollard carriages, swings, surfboards, boat etc.) then the use by the tenant and his fellow travellers is generally at your own risk. In particular, he has to pay attention to his children in this regard and to be liable. The tenant must check the safe use capability of his own responsibility beforehand, otherwise the use is forbidden. Defects are to be reported to the landlord immediately. The landlord is not liable for accidents. In no case can the tenant claim damages due to material and body damage resulting from equipment defects or not given usability of the devices.
15. Data processing: We process your data in accordance with the German Federal Data Protection Act. We store your data internally for proof of registration, verification purposes and, if necessary, future bookings. In no case will we pass these on to third parties unless the transfer is necessarily carried out in a direct booking context (e.g. tourist tax/registration certificate/ MeineCardPlus ) The tenant agrees that he may occasionally or rarely be informed about new features of the apartment headquarters (no regular newsletter).
16. Severability clause: Should some points of the AGB be legally ineffective or become legally ineffective by current case law, the AGB as a whole remain valid in the other points. The invalid points should then be interpreted in such a way that they comply with applicable law.
17. Place of jurisdiction: The legal jurisdictions are governed by German law. If the landlord or tenant has his residence abroad, the place of jurisdiction for both parties is the place of jurisdiction of the agency (Korbach/Hessen), unless otherwise regulated by law.